pk66 Privacy Policy

1 Introduction and Scope

pk66 places the highest priority on its users' privacy. The purpose of this Policy is to clearly inform you what information is collected when you use the pk66 website or mobile application, what that information is used for, and what security measures we follow.

This Policy applies to all services, pages, and features connected to the pk66 platform. If you access pk66 through a third-party link or service, that third party's own privacy policy will apply, and pk66 is not responsible for it.

This Policy has been drawn up with Bangladeshi users in mind and is consistent with the data protection and digital security laws in force in Bangladesh.

2 What Information We Collect

2.1 Information You Provide Directly

When you open an account on pk66, make a deposit, or contact support, you provide certain information directly. This includes:

• Full name and username
• Date of birth (for age verification; users must be at least 21 years old to play on pk66)
• Mobile number and email address
• National ID card or passport number (as part of the identity verification process)
• Payment details such as bKash, Nagad, Rocket, or Upay number
• Bank account number (for bank transfers)

2.2 Automatically Collected Information

Some information is collected automatically while you use pk66:

• IP address and device type
• Browser information and operating system
• Login time and session data
• Gameplay and betting history
• Transaction details
• Information collected through cookies and similar tracking technologies

2.3 Information from Third Parties

In some cases pk66 may receive information from third-party verification services or payment processors. This information is used primarily for fraud prevention and identity verification.

3 Purpose of Using Information

pk66 uses collected information only for the following purposes:

• To create, manage, and secure accounts
• To process deposit and withdrawal transactions
• To provide bonus and promotional benefits
• To provide 24/7 customer support
• To maintain platform security and prevent fraud
• To meet legal obligations
• To improve service quality and develop new features
• To ensure responsible gaming and identify harmful behaviour

4 Information Sharing and Disclosure

4.1 Authorised Third Parties

pk66 may share user information with the following parties in certain specific situations:

• Payment processors — bKash, Nagad, Rocket, Upay, and bank service providers — solely for settling transactions
• Identity verification service providers — to complete the KYC process
• Cybersecurity and fraud prevention services
• Competent courts or law enforcement agencies in Bangladesh — on the basis of a legal order

4.2 What pk66 Never Does

pk66 never sells, rents, or transfers users' personal information to advertisers, marketing agencies, or unrelated third parties. Your gameplay or financial information is not provided to any unauthorised party.

5 Data Storage and Security

5.1 Retention Period

Your information is retained for as long as your account is active and for as long as necessary to provide services. After an account is closed, some information may be kept for a specified period for legal and regulatory requirements.

5.2 Security Measures

pk66 applies industry-standard technical and administrative measures to protect your information:

• SSL encryption — every data transfer is conducted over an encrypted channel
• Secure server infrastructure — firewalls and monitoring systems to prevent unauthorised access
• Access controls — only authorised staff can access the information they need
• Regular security reviews and audits
• OTP-based two-step verification

However, it is not possible to make data transmission over the internet entirely risk-free. We therefore advise you to keep your pk66 account password strong and not share it with anyone.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the pk66 website and app. They are used to remember your session information, improve service performance, and maintain security.

Types of Cookies

• Essential cookies: Essential for login sessions and security; these cannot be disabled.
• Functional cookies: Store language and preference settings.
• Analytics cookies: Used to understand platform usage patterns; no personal identity is linked.

You can control cookies from your browser settings. However, disabling essential cookies may cause some pk66 features to stop working properly.

7 User Rights

As a registered user of pk66, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request that incorrect or incomplete information be updated.
• Right to erasure: In certain circumstances you may request that your information be deleted, though legal retention obligations apply.
• Right to restrict processing: In some cases you may request that processing of your information be limited.
• Right to opt out of marketing: You may opt out of promotional communications.

To exercise these rights, contact the pk66 support team. Requests will be responded to within a reasonable time after receipt.

8 Protection of Minors

All pk66 services are strictly for users aged 21 and above. pk66 does not collect information from or manage accounts for anyone under 21. If it is found that an account belongs to a person under 21, that account is immediately closed and the information is deleted.

Parents are advised to take the necessary steps to ensure their children cannot access pk66. You can find more details on this in our Responsible Gaming guidelines.

9 International Transfer of Data

Your information may be processed outside Bangladesh as required for the operation of pk66's servers and services. For any such transfer, pk66 ensures appropriate safeguards and follows international data protection standards. Data protection terms are included in all data processing agreements.

10 Changes to Policy

pk66 may update this Privacy Policy from time to time. If there are any significant changes, registered users will be notified by email or via an in-platform notification. The date of the change will be noted at the top of this page.

Continuing to use pk66 after a change indicates that you have agreed to the revised Policy. If you do not agree to the change, you may request that your account be closed.

For more details about pk66's general terms of use and a clear understanding of your rights and responsibilities, visit our Frequently Asked Questions (FAQ) section — it also answers common privacy-related questions.

11 Contact and Complaints

If you have any questions about this Privacy Policy or any requests regarding your data rights, contact the pk66 support team directly. Our support team is available seven days a week, twenty-four hours a day to respond in Bengali and English — via live chat and email.